Important Customer Information


The following text is an extract of the Terms and Conditions purchasing of Lunático astronomía, S.L. Please, consult it for complete information.

 

PRICES:


All the prices in LUNATICO.ES website are in EUROS (€) including the VAT corresponding to every item. The prices are constantly reviewed and updated. Some unpredictable situations as a rise of the supplier rates, the variations in the current prices, the changes in the shipping cost from the supplier to LUNATICO, etc can change the prices shown on LUNATICO.ES. For this reason the prices in LUNATICO.ES can be changed without previous notice. If that would happen, for goods not in stock, between the moment of placing an order and the moment of handing it, the costumer will be previously warned and he could cancel the order without any obligation or any option to complaint against LUNATICO.ES. If the order has been paid in advance and the costumer decides not to cancel it, LUNATICO.ES will be able to charge the difference claiming the payment if the variation of the prices is positive or doing a deposit if it is negative.

 

RATES AND DELIVERY TIME:

 

Orders above 90€ (VAT inc.) of products manufactured by Lunático will be shipped free of charge worldwide, using registered mail.

For products of other manufacturers, or orders below 90€, the price will be increased in 10.5€ as registered mail shipping charges.

Heavy or very big items (such as telescopes) are not covered by this shipping policy and will be quoted upon customer request. For certain destinations (Canary Islands, South America...) all shipments should be insured; in this case the cost of insurance will be covered by the customer. Please ask us.

 

All the products state in the web the approximate delivery period wich is of 2 or 3 days for products in stock. For products manufactured upon customer request or on order, the delivery time is stated in the order acknowledgment.

 

The prices in this tariff are subjects to changes

 

PAYMENT CONDITIONS:

 

  • Methods of payment: paypal (credit cards), banker’s order or deposit in an account (you can send voucher by mail or fax) or cash on delivery
  • Shipments paid on delivery must be charged on the price of the article (maximum charge 84€) shipment not included

 

WARRANTY OF CONFIDENTIALITY:

 

LUNATICO ASTRONOMÍA S.L. guaranteed the confidentiality of the data received. In LUNATICO ASTRONOMÍA S.L. we value the confidence that the customer has put in our hands. That is the reason why our commitment is to ensure the confidentiality of his data. We guaranteed that we shall never share the customer data with any organization or company other than LUNATICO ASTRONOMÍA S. L